Reservation Conditions

  1. RESERVATION

After receipt of your reservation a confirmation will be sent to you by email. We ask you kindly to deposit the down payment of 50% of the total expenses within one week. Your reservation will be definite as soon as we have received your deposit. If we do not receive the deposit within one week, we reserve the right to release the room for other reservations.

  1. ADAPTATION AND CANCELLATION

Changing the original reservation is possible, but only after consultation with Auberge Le Grillon. If Auberge Le Grillon agrees with the adaptation you will receive another confirmation.

If for any reason it is necessary to cancel a reservation, the following will apply:

  • cancellation more than 60 days prior to arrival: full refund of the deposit less € 15,00 administration fee.
  • cancellation within 60 and 7 days of arrival: refund of deposit less € 15,00 administration fee will only be applicable when a replacement booking is obtained.
  • cancellation within 7 days of arrival and during your stay: the total amount of the reservation will be invoiced in its entirety.
  1. ARRIVAL AND DEPARTURE

On the day of arrival the reserved room will be available as from 15.00 hour. On the day of departure the room ought to be empty at 11.00 hour at the latest.

  1. RESPONSIBILITY

Auberge Le Grillon can not be held responsible for any possible damage, theft or loss of possession of the guests. The same rule applies for injuries, in spite of the cause of it. Entering our terrain is for own account and at your own risk.

Guests are responsible for their own cancellation insurance and travelling insurance.

  1. FORCE MAJEURE

In case Auberge Le Grillon has to cancel a reservation due to force majeure, the deposit will be refunded. Auberge le Grillon does not accept any liability for remaining harm and there can not be made further claim for any other kind of compensation.