Terms and Conditions - Gite

Reservation

After receiving your reservation, we will send you a confirmation email based on availability. We ask that you pay half of the accommodation costs (overnight stays and final cleaning) within two weeks. The reservation is final as soon as we have received payment. If payment is not received within two weeks, we reserve the right to make the gîte available for rental again.

Modify and Cancel

Any changes can be discussed by email or telephone. Once Auberge Le Grillon has agreed to the changes, we will send a new confirmation, incorporating the changes.

In case of cancellation, the following amounts will be charged:

• If you cancel up to 60 days before the start of your stay, we will refund your payment in full.
• In case of cancellation between 60 and 14 days prior to the start of the stay, 50% of the rental cost of the cottage will be refunded, and the deposit and final cleaning fee will be refunded in full.
• In case of cancellation within 14 days prior to the start of the stay and in case of termination of a reserved stay, the full amount of the cottage rental is payable to us. For stays that have not yet commenced, cleaning costs and deposit will be refunded in full. For stays that have already commenced, the final cleaning will not be reimbursed and the deposit will be refunded in accordance with the terms and conditions.

Arrival

On the day of arrival, the key to the cottage can be collected between 4:00 p.m. and 7:00 p.m.

The remaining 50% of the accommodation costs (overnight stays and final cleaning), tourist tax, and deposit will be settled before the keys are handed over.

Departure

On the day of departure, the cottage must be vacated by 11:00 a.m. at the latest.

The cottage must be left clean and tidy at the end of your stay. This means:

• tidy up the cottage,
• put everything back in its place,
• emptying trash cans,
• tidy up the kitchen counter,
• put the clean dishes away in the cupboard.

In short, leave the cottage tidy and swept clean.

If the cottage and/or garden are left in such poor condition that there is insufficient time to clean them within the normal cleaning hours, the landlord has the right to deduct additional cleaning hours from the deposit.

When returning the key, any extras used will be charged. If the cottage is left in good condition, the deposit will be refunded.

Liability

Auberge Le Grillon cannot be held liable for damage, theft, or loss of guests' property. The same applies to injury caused to guests, regardless of the cause. Entering our premises is at your own risk.

Guests are responsible for taking out cancellation insurance and travel insurance themselves.

Force majeure

If Auberge Le Grillon has to cancel a reservation due to force majeure, the payment made will be refunded. Auberge Le Grillon accepts no liability whatsoever for any other damage suffered by the guest; no further claim can be made for any form of compensation of any kind.

Obligations of the tenant

• The cottage must be occupied by the tenant, his co-tenant, and/or his visitors with the required care and diligence, with due regard for the peace and quiet of the surroundings.
• When leaving, the tenant always closes the windows, turns down the heating, and locks the door.
• Our aim is to offer you a clean, well-maintained home. Please report any shortcomings or defects as soon as possible upon arrival.
• Please also report any damage caused by yourself during your stay or at the latest upon departure to the landlord.
• The cottage is non-smoking, but smoking is permitted in the garden. You can ask the landlord for an ashtray.
• The cottage may not be used for parties, drinking parties, or other similar events.
• The tenant shall not move furniture such as beds, sofas, cabinets, etc.

Accommodation Guests

• A maximum of two people can stay in the Gîte.
• Minimum age 12 years, minors must be accompanied by an adult.
• Pets are not allowed in the Gîte.

The Pawn

• The deposit serves to compensate for any accidents or damage.
• The main tenant is liable for damage caused by himself/herself, co-tenants, and any visitors.
• If everything is left in good order and no damage or breakage is found, the deposit will be refunded to you at the end of your stay. Any damage can be deducted from the deposit by the landlord. If the damage exceeds the amount of the deposit, the tenant is obliged to make an additional payment.

Accept terms and conditions

Please accept the above terms and conditions for the Gite when completing the reservation form.

Please contact us if you have any questions.